Hôtel Sandals Negril Beach 5 Adult Only +18

The Sandals resort n Negril was really nice.. The beachfront rooms were lovely with a great view of the sunset. The resort was a nice size and everything within walking distance. The plants and flowers were beautiful. The garden tour was very informative.There was a good variety of restaurants with interseting food options. The entertainment was fun and varied each night. The art and jewellery making classes were fun.The staff were very friendly and helpful. Premium drinks were available but you had to ask for it unless they got to know you and your drink preference.Thankfully we got to stay at this beautiful resort just before the hurricane. Hoping that all the staff were safe.

My first trip here was in 1995 and have been there 5 more times since. Every trip was great, EXCEPT our last trip. We went with 4 other couples and we all collectively agreed that the quality has gone way down hill since management apparently changed in 2024. Room service was sporadic (came every 2 or 3 days apart). Getting any restock of bar items or toiletry items was like pulling teeth. We had to make numerous requests to get anything at all and it typically took a whole day or so. They were doing construction on some of the upper rooms and they were dropping (and leaving) tons of nails all over the grass in front of our room all week long. There was a constant influx of large (smelly and loud) trucks driving onto the beach all around the people in their beach chairs. It was a daily activity and it was obnoxious. Any complaints to a manager for these issues fell completely on deaf ears. The air conditioner in my sisters room was broken the entire week, despite them coming out to "fix" it TWICE. This was not the same resort we had previously experienced prior to this last trip. It was very disappointing. This resort needs a major overall in service and could really take a lesson from the Secrets resorts about quality.

We have just come home from Sandals Negril, unfortunately not in the best of circumstances due to Hurricane Melissa making her appearance midway through our trip. What I must say about Sandals Negril is the staff are amazing. In the few days prior to us being aware of the Hurricane we managed to try most of the dining options all of which were very good. When the hurricane was forecast, our holiday had to change. The staff though were impeccable during this time, we had multiple daily briefings and were all fully aware of what was forecast, and as much as possible what to expect. Food, drinks and electric and wifi remained throughout our time there, and we were never without anything we needed. On the day of the hurricane we were all fully briefed on what we needed to do. What could happen, and to be prepared. As we were in our room that day, scared but in good hands when the door knocks with cooked breakfast and pastries, and then a few hours later with burger and chips, despite the wind and heavy rain. Making sure we were fine and had hot food, for as long as was safe for them to get to us. Remarkable. After the hurricane the information continued, and we felt completely in the loop at all times. All of the staff we encountered were excellent, and General Manager Melissa (yes like the Hurricane and also a force to be reckoned with) was clearly a good manager to her staff, and to her customers she was outstanding. The hotel sustained a small amount of damage in the Hurricane, and was slowly returning back to relative normal when we had to depart - however, still running on generators, and limited WIFI. I should think in the coming weeks and months, it will return to normal. Thank you Sandals Negril for doing everything you could to keep us safe and comfortable at a very traumatic time. We hope that the island of Jamaica gets enough help and support to rebuild stronger and better. Please give to Sandals Foundation, helping the local people and communities when they really need all help we can give them.

Beautiful beaches amd restaurants super friendly staff. Rooms clean and spacious we had a room on the beach was lovely. Nice choice of dining options on offer.

I do not have enough words to describe the staff on this resort. They are professional, kind ,hardworking.. no words are good enough. We were here during the hurricane and the team members kept us informed fed and most importantly safe. They executed their safety procedures with military precision. This is a beautiful resort with minimal damage all things considered. If you come here and get butlers Dr G and Orlando you are in for a treat. Also bar tenders Trevelyn and Kyle always smiling always helpful. The lady in the gift shop I do not know her name but she is someone that is beloved by the guests and respected by the other team members. I will always come back to this resort to vacation when I am able to do so because of what they did for my family and I in a really horrific situation. Hopefully the next time is sans Hurricane Respect and my gratitude for everyone here Also manager Melissa is a force to recon with in a crisis situation.. I cannot say enough about her leadership skills Remember to donate to the Sandals foundation while you are here.